Terms & Conditions

Terms and Conditions

All Spa bookings will require a non refundable deposit.  with a minimum of 48 hours notice to cancel and reschedule (during Spa hours).  

All Party Bookings

All clients MUST BRING THEIR OWN TOWELS OTHERWISE TOWEL HIRE WILL BE CHARGED AT £2 PER TOWEL

All guests bringing food and drink into the spa must respect the premises by consuming at the table provided, There must be no glassware plastic only. 

Anyone found eating and drinking in the pool or hot tub will be asked to leave the premises with immediate effect.

Deposits will be taken for treatments for more than 1 client  or for 1 client with longer than an hour treatments.

Celebrations .. We are happy for you to bring banners balloons etc to make pour event special but please note NO party poppers or confetti of any sort.

CHILDREN’S PARTIES

Non swimmers must be supervised by their own parent/carer poolside, They must provide suitable buoyancy aids.

Gift Vouchers

All gift vouchers have a 6 month validity date.  Vouchers are non refundable and cannot be extended under any circumstances.  Please give yourself time to book your chosen package or treatment especially for busy periods. NB we do not except credit cards VISA DEBIT CARDS ONLY.

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